Wherever there is a future, the prophesiers are not far away. However, the practices of the “oracles” have developed from the astrology and bone reading of the past to more reliable methods. This explains why the predictions from the competing analysts are not too different, but the needs of the respective customers require special perspectives.
Gartner was first in the annual round of forecasts with its Top 10 Strategic Technology Trends for 2020. Of course, looking just one year into the future won’t produce any truly big surprises. Changes are often only marginal in comparison to the previous year. For example, at Gartner, last year’s automation is now called hyperautomation, edge computing has become empowered edge, and blockchain is now known as practical blockchain.