Verbal attacks are experienced by all of us in our professional and private lives. They distract from the actual topic and are intended to put the interlocutor on the defensive. Read how to avoid the justification or defence trap.
Conversational attacks can be covert or overt. The other person tries to emotionalize, to make his counterpart feel hurt and to lose his self-control. Whoever does not manage to “jump off” in time has a guilty conscience or stands there himself as the “perpetrator”. In order to escape the toxic cycle, the following emergency set of possible defence strategies helps: